Pivotal News
Comptel and Pivotal Team to Help APAC Digital and Communications Service Providers Turn Data into Business Action Alliance gives operators easy, quick access to Comptel’s packaged data analytics applications via the Pivotal Big Data Suite, and accelerates the development and deployment of cloud applications that operationalise analytics with Pivotal Cloud Foundry®
June 04, 2015 07:00 PM Eastern Daylight Time HELSINKI--(BUSINESS WIRE)--Comptel Corporation (NASDAQ OMX Helsinki: CTL1V) and Pivotal®, the company accelerating digital transformation for enterprises, will market their solutions together in the Asia-Pacific (APAC) region. This follows the companies’ collaboration on a Big Data Analytics proof-of-concept for a communications service provider last year, as well as their multi-year technology partnership with Comptel Analytics and Pivotal Greenplum® technology.
“While many point solutions exist for customer experience management, network optimization and call center analytics, only Pivotal takes a platform approach to ingest network events, mash that with customer, network and social data and take action in real time.”
Together, Comptel and Pivotal are enabling digital and communications service providers to combine Comptel’s EventLink technology, Data Refinery and Data FastermindTM solutions with the Pivotal Big Data Suite, the industry’s most complete approach for creating a data-centric enterprise. For digital and communications service providers looking to differentiate from competitors via data-driven application experiences, Pivotal Cloud Foundry® provides an enterprise platform-as-a-service (PaaS) solution with broad services to help enterprises drive developer productivity and operational efficiency required to build enterprise-grade applications at speed and scale.
Comptel Data Refinery and Data FastermindTM allow digital and communications service providers to refine, analyze and gain real-time insights and take appropriate action, whether it be to optimise the customer’s digital buying and service experience or preventing network failure.
“Digital and communications service providers are turning to Pivotal to resolve the business problem of using separate analytics to understand network functional performance and individual customer experience,” said Guy Baldwin, director, Alliances & Partners, Asia Pacific/Japan, Pivotal. “While many point solutions exist for customer experience management, network optimisation and call center analytics, only Pivotal takes a platform approach to ingest network events, mash that with customer, network and social data and take action in real time.”
Comptel already processes 20% of the world’s mobile usage data for more than 180 digital and communications service providers across the globe. These operators can now exploit this data with Pivotal’s solutions for flexible deployment of a data lake, powerful tools for advanced analytics and data science, and a portfolio of engines for supporting custom data-centric, scale-out applications.
New customers now have access to Comptel's 700+ data source adapters, slashing time-to-value by dramatically simplifying the real-time ingest of network events and subscriber billing, CRM and BSS data. Critical data that supports a range of use-cases – including micro-segmentation, handset performance, real-time fraud protection, real-time, location-based mobile advertising and customer interaction behavior analysis.
Comptel also brings a number of ready-made, advanced predictive analytics applications to the Pivotal platform, proven solutions that allow operators to better understand the uniqueness of individual subscribers and circumstances, leverage that knowledge to predict behaviors and take action via personalised subscriber interactions and service personalisation. In addition to identifying VIP customers, the predictive models can be used to anticipate customer demand for new product and service capabilities or upsells, as well as potential degradations in network and service performance.
“Data has the most value in the moment it is captured. With the joint Comptel-Pivotal solution, digital and communications service providers don’t have to do any heavy lifting to tap these insights,” said Jussi Ware, Vice President, Australia & New Zealand & APAC Alliances, Comptel. “Our collaboration is designed to ensure that integrating, processing, refining and analysing operators’ data is friction-free and delivers immediate actions and results that benefit the business.”
Resources
About Comptel Corporation
Life is digital moments. Comptel perfects these by transforming how you serve, meet and respond to the needs of “Generation Cloud” customers.
Our solutions allow you to innovate rich communications services instantly, master the orchestration of service and order flows, capture data-in-motion and refine it for your decision-making and actions. We connect digital demand and supply and apply intelligence to reduce complexity and friction in your business.
Comptel has enabled the delivery of digital and communications services to more than 1 billion people. Every day, we care for more than 20% of all mobile usage data. Nearly 300 service providers across 90 countries have trusted us to perfect customers’ digital moments and translate them to business moments.
For more information, visit www.comptel.com.
About Pivotal
Pivotal is a trusted partner for IT innovation, enabling enterprises to provide modern software-driven experiences for their customers and workforces. The combination of leading agile development services, an open cloud platform and open suite of big data products accelerate innovation cycles for our customers across every industry.
http://www.businesswire.com/news/home/20150604005857/en/Comptel-Pivotal-Team-APAC-Digital-Communications-Service#.VYHB2KPbKUk
June 04, 2015 07:00 PM Eastern Daylight Time HELSINKI--(BUSINESS WIRE)--Comptel Corporation (NASDAQ OMX Helsinki: CTL1V) and Pivotal®, the company accelerating digital transformation for enterprises, will market their solutions together in the Asia-Pacific (APAC) region. This follows the companies’ collaboration on a Big Data Analytics proof-of-concept for a communications service provider last year, as well as their multi-year technology partnership with Comptel Analytics and Pivotal Greenplum® technology.
“While many point solutions exist for customer experience management, network optimization and call center analytics, only Pivotal takes a platform approach to ingest network events, mash that with customer, network and social data and take action in real time.”
Together, Comptel and Pivotal are enabling digital and communications service providers to combine Comptel’s EventLink technology, Data Refinery and Data FastermindTM solutions with the Pivotal Big Data Suite, the industry’s most complete approach for creating a data-centric enterprise. For digital and communications service providers looking to differentiate from competitors via data-driven application experiences, Pivotal Cloud Foundry® provides an enterprise platform-as-a-service (PaaS) solution with broad services to help enterprises drive developer productivity and operational efficiency required to build enterprise-grade applications at speed and scale.
Comptel Data Refinery and Data FastermindTM allow digital and communications service providers to refine, analyze and gain real-time insights and take appropriate action, whether it be to optimise the customer’s digital buying and service experience or preventing network failure.
“Digital and communications service providers are turning to Pivotal to resolve the business problem of using separate analytics to understand network functional performance and individual customer experience,” said Guy Baldwin, director, Alliances & Partners, Asia Pacific/Japan, Pivotal. “While many point solutions exist for customer experience management, network optimisation and call center analytics, only Pivotal takes a platform approach to ingest network events, mash that with customer, network and social data and take action in real time.”
Comptel already processes 20% of the world’s mobile usage data for more than 180 digital and communications service providers across the globe. These operators can now exploit this data with Pivotal’s solutions for flexible deployment of a data lake, powerful tools for advanced analytics and data science, and a portfolio of engines for supporting custom data-centric, scale-out applications.
New customers now have access to Comptel's 700+ data source adapters, slashing time-to-value by dramatically simplifying the real-time ingest of network events and subscriber billing, CRM and BSS data. Critical data that supports a range of use-cases – including micro-segmentation, handset performance, real-time fraud protection, real-time, location-based mobile advertising and customer interaction behavior analysis.
Comptel also brings a number of ready-made, advanced predictive analytics applications to the Pivotal platform, proven solutions that allow operators to better understand the uniqueness of individual subscribers and circumstances, leverage that knowledge to predict behaviors and take action via personalised subscriber interactions and service personalisation. In addition to identifying VIP customers, the predictive models can be used to anticipate customer demand for new product and service capabilities or upsells, as well as potential degradations in network and service performance.
“Data has the most value in the moment it is captured. With the joint Comptel-Pivotal solution, digital and communications service providers don’t have to do any heavy lifting to tap these insights,” said Jussi Ware, Vice President, Australia & New Zealand & APAC Alliances, Comptel. “Our collaboration is designed to ensure that integrating, processing, refining and analysing operators’ data is friction-free and delivers immediate actions and results that benefit the business.”
Resources
- Meet Comptel at Mobile World Congress Shanghai, taking place 15 -17 July, 2015 in Shanghai, China. To arrange a meeting at the show, please contact Comptel at comptel.marketing@comptel.com.
- Connect with Comptel on its blog and on Twitter and LinkedIn.
About Comptel Corporation
Life is digital moments. Comptel perfects these by transforming how you serve, meet and respond to the needs of “Generation Cloud” customers.
Our solutions allow you to innovate rich communications services instantly, master the orchestration of service and order flows, capture data-in-motion and refine it for your decision-making and actions. We connect digital demand and supply and apply intelligence to reduce complexity and friction in your business.
Comptel has enabled the delivery of digital and communications services to more than 1 billion people. Every day, we care for more than 20% of all mobile usage data. Nearly 300 service providers across 90 countries have trusted us to perfect customers’ digital moments and translate them to business moments.
For more information, visit www.comptel.com.
About Pivotal
Pivotal is a trusted partner for IT innovation, enabling enterprises to provide modern software-driven experiences for their customers and workforces. The combination of leading agile development services, an open cloud platform and open suite of big data products accelerate innovation cycles for our customers across every industry.
http://www.businesswire.com/news/home/20150604005857/en/Comptel-Pivotal-Team-APAC-Digital-Communications-Service#.VYHB2KPbKUk
GE, Pivotal and Amazon collaborate on the Internet of Things
Beth Pariseau
Published: 20 Jun 2013
Companies that range from General Electric to a network of hospitals in
Belgium have put the Internet of Things concept into action to increase
productivity through cloud computing and data analytics.
The Internet of Things consists of machines like electrical turbines or medical equipment outfitted with sensors that can send data to a centralized data analytics repository. New ways of processing big data can then be applied to gain new insights into manufacturing productivity or diagnostic success. All of this is well-suited for storage and processing in the cloud given the elastic nature of the data sets.
University Hospitals Leuven (UZ Leuven), a network of teaching hospitals
located in Leuven, Belgium, is one organization that has begun to work these
concepts into its IT operations.
"You can compute the genome of a human being in less than seven days," wrote Reinoud Reynders, IT manager, in an email. "One day we will have the genome sequence of all our patients and we are then in the position to compare [that] data on a regular base with reference data."
This allows clinicians to easily identify defects in the genome and can also
be used to compute the chance that someone will get a type of cancer, for
example, based on statistical data. This is done using software from Cartagenia Inc., which also runs on Amazon Web Services (AWS).
Not every hospital is at this stage yet.
"In our hospital we are in a unique situation in that all our medical data is
in one big database, and relationships between information from different
modules are very easy to do," Reynders said. "In most hospitals [that] data is
separated in different systems, and then it's much more difficult to do this
kind of analysis."
BlueBird Auto Rental Systems LP, based in Dover, N.J., is another company
considering the Internet of Things, though it doesn't have any definite plans
yet.
One thing BlueBird could do, according to Vice President Phil Jones, is have
cars automatically check themselves in at each auto rental location as they are returned by customers. The problem is you don't necessarily know that every car being driven onto the lot is being returned -- the driver might want to extend the rental or just get directions. The Internet of Things would require something like a dedicated return lane at rental locations to work.
GE, Pivotal, Amazon form Internet of Things triumvirate
GE is releasing new software for its industrial customers called Proficy Historian HD, based on collaboration with the Pivotal Initiative and AWS.
Pivotal's Cloud Foundry Platform as a Service will eventually make the
Hadoop-based Historian HD portable to other clouds. The Pivotal Initiative also contributed IP, which allows Historian to scale beyond GE's previous machine analytics software offerings -- meaning the software can now track years and decades of data rather than days or months. AWS will provide the infrastructure layer of the architecture for this application.
"We're on the verge of a new generation of applications," said Pivotal
Initiative CEO Paul Maritz in a webcast this week. "The industrial space has to
take this concept of big data to a whole new level."
Shell Oil is looking to deploy sensors inside oil wells that can generate a
petabyte of data each, AWS Chief Technology Officer Werner Vogels said in the same webcast. NASA's Mars Rover also requires thousands of resources to be spun up quickly at times, and Amazon's own Amazon.com warehouses also rely on this type of technology, Vogels said. It's unclear whether any of these deployments will use the new product from GE.
The Internet of Things is not a new concept, but it's one that the industry
hasn't had the technology to accomplish previously, according to David
Linthicum, senior vice president for Boston-based Cloud Technology Partners.
Now, the potential exists for machines to communicate not just within, but
among organizations. Tens of thousands of MRI machines, for example, could be connected to a single cloud infrastructure, and their data gathered and disseminated to people who need to make decisions, from the maintenance of the machines to medical diagnosticians.
"The sky's the limit with this stuff," Linthicum said.
That said, there are "gotchas."
"To make hay of the data and leverage it successfully is an incredibly
complex problem to solve, it's an incredibly complex concept to govern, and an incredibly complex problem to secure," Linthicum said. "A lot of those question marks are still out there."
http://searchcloudcomputing.techtarget.com/news/2240186526/GE-Pivotal-and-Amazon-collaborate-on-the-Internet-of-Things
